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Fixtel https://www.fixtel.com.au DISTRIBUTED ANTENNA SYSTEMS Mon, 25 Mar 2024 23:10:46 +0000 en-AU hourly 1 https://wordpress.org/?v=6.4.3 https://www.fixtel.com.au/wp-content/uploads/2023/02/Favicon.png Fixtel https://www.fixtel.com.au 32 32 Unravelling the Fibre Optic Network: The Key to Modern Communication https://www.fixtel.com.au/unravelling-the-fibre-optic-network-the-key-to-modern-communication/ https://www.fixtel.com.au/unravelling-the-fibre-optic-network-the-key-to-modern-communication/#respond Mon, 25 Mar 2024 01:50:21 +0000 https://www.fixtel.com.au/?p=42276 Read More]]> In the modern era, where digital transformation is not just an option but a necessity, the role of high-speed internet in businesses has become more critical than ever. The advent of fibre optic networks has revolutionised how businesses operate, communicate, and grow. Here’s a closer look at the indispensability of high-speed communication in today’s business landscape:

  • Seamless Communication and Collaboration: With fibre optic networks, businesses enjoy seamless communication and collaboration, enabling teams to work together efficiently, irrespective of geographical location.
  • E-commerce and Online Transactions: For e-commerce-dependent enterprises, high-speed internet ensures quick webpage loading, smooth online payment processing, and efficient order fulfilment.
  • Data-Intensive Tasks: Businesses engaged in data information greatly benefit from high-speed internet’s swift data processing capabilities.
  • Enhanced Productivity and Workflow Efficiency: The reliability and speed of fibre optic networks lead to improved employee productivity and streamlined workflows.
  • Cost Efficiency: Despite the initial setup costs, the long-term savings associated with reduced downtime and faster operations make high-speed internet a cost-effective choice for businesses.
  • Competitive Advantage: Access to real-time collaboration tools, enhanced customer service, and efficient data backups give businesses a significant edge over competitors.

The transition to fibre optic networks is not just a technological upgrade; it’s a strategic move towards future-proofing businesses. The unparalleled data transmission speeds, low latency, and scalability offered by fibre optics are indispensable in an age where the demand for bandwidth and quality of internet service is ever-increasing. As we witness a global push towards enhancing digital infrastructure, the fibre optic network emerges as the only viable option for businesses aiming for high-speed, reliable, and affordable communication solutions.

Fibre Optic, Voice, and Data Design: Unpacking the Backbone of Digital Transformation


In digital transformation, the design and implementation of fibre optic, voice, and data systems form the cornerstone of modern communication infrastructure. This section delves into the essential components and services that cater to the diverse needs of businesses, facilitating their journey towards embracing cutting-edge technology.

Internet Services Designed for Business Needs

Access to the NBN network, including Enterprise Ethernet, offers high-capacity fibre optic connections, crucial for businesses requiring robust internet services. These services ensure reliable access points for seamless operations. Cloud and connectivity services such as Hosted PABX Systems, SIP Trunks, Cloud and IP Transit, and Office 365, leverage the power of optical fibre cables to provide secure and efficient communication channels, essential for modern business ecosystems. Business Wireless solutions complement fibre optics by providing flexible and scalable access points, ensuring businesses remain connected even in the absence of physical cabling.

Fibre Optic Cabling Installation and Benefits

Fixtels installation services cover single-mode, multimode, and optical fibre systems, each catering to different data transmission needs and environments. Professional services include thorough site surveys, project management, splicing, and termination of cables, ensuring the fibre optic network is optimised for speed and reliability. Fibre-optic connections offer significantly faster speeds and higher bandwidth, enabling more information transmission per unit time. This is crucial for businesses leveraging cloud-based services and VoIP capabilities.

Upgrading IT Infrastructure to fibre optic prepares businesses for digital transformation, allowing them to harness advanced technologies such as AI and ML. This transition is supported by comprehensive design, installation, and ongoing maintenance services from Fixtel. Our team can walk you through the steps and prepare a cost installation quote for your specific business needs. Fixtel’s approach to fibre optic, voice, and data design involves creating customised solutions based on unique business requirements, ensuring efficient installation and providing ongoing support and maintenance.

Embracing Cutting-Edge Infrastructure – What It Means for Your Business

Embracing cutting-edge infrastructure, particularly a fibre optic network, is a transformative step for businesses aiming to stay competitive and future-proof their operations. The integration of cloud and data services is not just an upgrade; it’s a strategic move towards enhancing productivity, ensuring compatibility with cloud-based services, and leveraging technologies like AI and machine learning. Here’s what adopting this infrastructure means for your business:

Future-Proofing and Scalability:

  • High Bandwidth and Low Signal Loss: Fibre optic networks offer superior bandwidth and minimal signal loss, which is crucial as businesses grow and their data transmission needs increase.
  • Scalability: These networks can be easily expanded or upgraded, allowing businesses to adjust their bandwidth requirements without significant infrastructure changes, ensuring they are always ahead of technological demands.
  • Cost-Effective Solutions: Long-term cost savings, lower power usage, and the durability of fibre optics reduce the overall operational costs, making it a wise investment for the future.

Security and Reliability:

  • Advanced Security Solutions: Implementing fibre optic networks significantly improves the security of IT environments. The use of advanced encryption technologies and a fortified infrastructure protects against evolving cyber threats, safeguarding sensitive digital assets.
  • Reliable Connections: Robust and scalable network infrastructures ensure reliable connections even during peak usage times, minimising the risk of disruptions caused by network outages or slow connectivity.

Optimising Business Operations:

  • Streamlining Processes: Optimising IT environments with fibre optics automates and streamlines business processes, improving system performance and reducing downtime.
  • Remote Work Enablement: High-quality hardware and software minimise the risk of distractions and errors, enabling remote work and easy collaboration from any location.
  • Strategic IT Planning: Fixtel offers comprehensive planning, installation, and ongoing management services, helping businesses identify and implement the right IT infrastructure to optimise operations and promote growth.

By transitioning to a fibre optic network, businesses not only enhance their current operations but also lay a solid foundation for embracing future technological advancements. This strategic upgrade positions companies to efficiently handle increasing data loads, secure their operations against cyber threats, and adapt to the evolving digital landscape, all while achieving cost efficiency and operational excellence.

Beyond the Copper Legacy: The Transition to Future-Proof Infrastructure


Transitioning from copper to fibre optic networks represents a monumental shift in the infrastructure underlying modern communication systems. This move is not just about keeping pace with technological advancements but about setting a new standard for speed, reliability, and overall performance. Below are key points illustrating the comparative advantages of fibre optics over traditional copper networks:

Performance and Reliability:

  • Long-Distance Signal Transmission: Fibre optic cables can transmit signals over much longer distances with less signal degradation compared to copper cables. This attribute is crucial for maintaining high-quality communication across vast networks.
  • Resistance to Electromagnetic Interference: Unlike copper cables, fibre optics exhibit greater resistance to electromagnetic noises, which reduces interference and enhances the integrity of data transmission.
  • Durability and Lifespan: Optical fibre is not only thinner and lighter than copper but also more resistant to damage and environmental conditions, boasting a longer life cycle of over 100 years.

Security and Future-Proofing:

  • Enhanced Security Measures: Fibre optic cables are more secure than copper networks, as they are nearly impossible to tap into without detection. This provides a more secure medium for data transmission, crucial for sensitive information.
  • Scalability and Flexibility: The inherent properties of fibre optics, such as higher frequency rates and greater bandwidth, offer unmatched scalability. This ensures that as a business’s needs grow, its network can adapt without the need for a complete overhaul.

The Shift from Traditional Copper Networks to High-Capacity Fibre Optics

Transitioning from traditional copper networks to high-capacity fibre optics marks a significant evolution in the realm of telecommunications and internet infrastructure. The differences between these two technologies are stark, affecting everything from bandwidth capabilities to overall reliability and security. Here’s a comparative look at the key aspects of copper versus fibre optic networks.

Performance and Capacity

Bandwidth:

  • Copper: Up to 10 GB per second
  • Fibre: Up to 60 TB per second

Speed:

  • Copper: Maximum speeds of 10 GB per second
  • Fibre: Can achieve speeds up to 60 TB per second

Reach/Distance Supported:

  • Copper: Effective up to approximately 100 metres
  • Fibre: Some types can carry signals up to 25 miles

Signal Loss:

  • Copper: Experiences up to 94% signal loss over distances greater than 100 metres
  • Fibre: Only 3% signal loss over similar distances

Interference and Durability:

  • Copper: Vulnerable to electromagnetic interference, lightning, and radio signals
  • Fibre: Resistant to these factors and boasts a longer lifespan due to its durability

Security:

  • Copper: Can be easily tapped, posing a security risk
  • Fibre: Offers enhanced security as it doesn’t carry electronic signals and is almost impossible to tap

Speed and Reliability: Why They Matter for Modern Businesses


In the digital age where every second counts, the speed and reliability of an internet connection can significantly impact a business’s operations and its relationship with customers. High-speed internet, especially fibre optic networks, has become a critical asset for businesses aiming for efficiency and growth. Here are the key reasons why:

Real-time Collaboration: With speeds of 1 Gbps or higher, fibre internet enables teams across the globe to collaborate in real-time through video calls and cloud computing, ensuring productivity doesn’t skip a beat.

Efficient Data Access: Instant access to data and applications speeds up decision-making and project completion, directly contributing to a business’s bottom line.

Enhanced Customer Experience: High-speed internet improves customer service by facilitating prompt online support and enabling high-definition video and music streaming services with minimal buffering.

Consistent Uptime: Fibre Internet’s dedicated infrastructure is less prone to weather disruptions, ensuring businesses stay online no matter what.

Lower Maintenance: The minimal signal degradation over time with fibre means fewer maintenance calls, translating into cost savings and less downtime.

Multiple User Support: Unlike traditional broadband, high-speed fibre internet supports multiple users and devices without performance lags, ensuring smooth operations.

Cloud-Based Solutions: Easy access to cloud storage for backup and data restoration ensures business continuity without impacting operational tasks.

Virtual and Augmented Reality: For industries leveraging VR and AR, high-speed internet delivers the rapid data transmission required for realistic and engaging user experiences.

In summary, the shift to fibre optic networks is not just about faster internet speeds but about building a reliable, secure, and scalable IT infrastructure. This enables businesses to deliver quality services efficiently, improve customer satisfaction, and stay competitive in the fast-paced digital marketplace.

Unmatched Speeds: Facilitating Seamless Operations and Communications

Fibre optic networks are revolutionising the way businesses and individuals connect and communicate, primarily due to their ability to significantly reduce latency issues. This improvement in latency is not just a number; it translates into tangible benefits across various applications:

Voice Over Internet Protocol (VoIP) Users:

Before: Traditional networks often suffer from lag and jitter, causing poor voice quality and dropped calls.

After: Fibre optics offer a smoother experience with clearer voice quality, making VoIP a reliable alternative to traditional phone lines.

Cloud Application Performance:

Before: Accessing cloud-based applications can sometimes feel sluggish, with delayed responses affecting productivity.

After: With fibre optics, businesses and users experience enhanced performance, as data retrieval and storage operations become almost instantaneous.

Video Streaming:

Before: Video buffering and resolution downgrading are common issues, detracting from the viewing experience.

After: Fibre optic networks enable smoother video streaming at higher resolutions without interruptions, ideal for both leisure and professional webinars or conferences.

The shift to fibre optics is akin to moving from a congested highway to a high-speed expressway, where information flows rapidly and efficiently. This leap in technology is not just about speed; it’s about creating a seamless operational and communication environment that supports current needs and is ready for future advancements.

Enhanced Security: Safeguarding Your Data in the Digital Age

In the digital age, safeguarding sensitive data is not just a priority; it’s a necessity. With businesses and individuals increasingly reliant on digital platforms, the security of data transmission has become paramount. Fibre optic networks, known for their high speed and reliability, also offer superior security features compared to traditional copper networks.

Key Security Measures for Fiber Optic Networks:

  • Firewalls and Encryption: Essential for protecting data from unauthorised access, firewalls act as a barrier, while encryption scrambles data into an unreadable format for anyone without the key.
  • Intrusion Detection Systems (IDS): These systems monitor network traffic for suspicious activity and potential threats, providing an additional layer of security.
  • VPN Services: Virtual Private Networks (VPNs) create a secure connection over the internet, masking the user’s IP address and encrypting data transfer, making it difficult for cybercriminals to intercept.
  • Managed Security Services: Offering a comprehensive approach, these services include regular audits, real-time monitoring, and immediate response to threats, ensuring round-the-clock protection.

Understanding and Mitigating Fibre Optic Tapping:

  • Optical Time-Domain Reflectometry (OTDR): This method involves sending a series of light pulses down the fibre optic cable to detect any instances of tapping.
  • Optical Power Monitoring: By continuously monitoring the power levels of light within the cable, any unexpected drops can signal a potential tap.
  • Physical Inspections: Regular inspections of the physical infrastructure can identify any unauthorised access points.

Inherent Security Advantages of Fiber Optics:

  • No Electromagnetic Leakage: Unlike copper cables, fibre optic cables do not emit electromagnetic signals, making it nearly impossible for data to be intercepted through ambient signal infiltration.
  • Difficult to Tap: The physical characteristics of fibre cables make them more difficult to breach without detection. If a tap is attempted, the network administrator receives immediate alerts, enabling a swift response to the threat.

By integrating these robust security measures and taking advantage of the inherent security benefits of fibre optics, businesses and individuals can significantly enhance the protection of their sensitive data. This comprehensive approach to security not only prevents data breaches and cyber-attacks but also builds trust with customers and partners in an increasingly interconnected world.

Consultation and Customised Planning: Tailoring Solutions to Your Business Needs


Embarking on upgrading to a fibre optic network involves meticulous planning and strategic execution. The initial step, consultation, and customised planning, is pivotal in tailoring solutions that align with a business’s unique needs. This phase encompasses several key components:

Defining Project Objectives and Specifications:

  • Understanding customer needs
  • Establishing project goals and technical requirements

Strategic Planning Elements:

  • Comprehensive Project Plan: Outlines tasks, milestones, and deliverables.
  • Quality Assurance: Incorporates testing protocols to ensure network reliability.
  • Troubleshooting Framework: Prepares for potential issues, enabling quick resolution.

Technical and Regulatory Considerations:

  • Design Software Utilisation: Employing fibre network design software for precise planning.
  • Compliance: Adhering to industry standards and regulations.
  • Network Layout and Components: Determining the network’s configuration and essential components.

Operational Efficiency:

  • CapEx Reduction: Strategies to decrease capital expenditure in optical network design.
  • Standardised Procedures: Establishing guidelines applicable to all stakeholders.

By focusing on these foundational aspects, businesses can ensure their fibre optic network is designed and implemented to meet current needs while remaining adaptable for future expansions. This careful planning not only saves time and resources during installation but also facilitates day-to-day network management and paves the way for seamless scalability. 

When it comes to the professional installation of fibre optic networks, minimal disruption and ensuring business continuity are paramount. The process is meticulously designed to allow businesses to resume operations swiftly, supported by exceptional assistance throughout the project lifecycle. Here are the critical steps and considerations to ensure a smooth installation:

Conclusion: Leading Your Business into the Future with Fixtel

The transformative power of fibre optic networks and their pivotal role in modern business operations means enhancing productivity for businesses of all industries. Fibre optics serve as the backbone of digital transformation. From competitiveness to data security and future-proofing infrastructure against emerging technological demands The unparalleled advantages over traditional copper networks – including superior speed, reliability, environmental friendliness, and cost efficiency – underscore the significance of transitioning to high-capacity fibre optics for businesses aiming to thrive in the digital arena.

As we move forward, the importance of adopting fibre optic technology cannot be overstated, especially for organisations seeking to optimise operations, secure their data, and prepare for the demands of tomorrow’s digital landscape. With the guidance of Fixtel, businesses can navigate the complexities of upgrading their communication infrastructure, ensuring minimal disruption and maximum benefit. Embracing fibre optic networks not only signifies a step towards advanced connectivity and operational excellence but also aligns with the strategic vision of future-proofing one’s business in the ever-evolving digital age

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Avaya Cloud Office: Boosting Business Productivity with Advanced Solutions https://www.fixtel.com.au/avaya-cloud-office-boosting-business-productivity-with-advanced-solutions/ https://www.fixtel.com.au/avaya-cloud-office-boosting-business-productivity-with-advanced-solutions/#respond Mon, 04 Mar 2024 02:06:14 +0000 https://www.fixtel.com.au/?p=42258 Read More]]> Are you tired of dealing with outdated and inefficient office phone systems? Do you want a solution that offers simplicity, flexibility, and seamless communication for your business? Look no further than Avaya Cloud Office, proudly offered by Fixtel. In this article, we will explore the benefits and features of Avaya Cloud Office and how it can revolutionise the way your business communicates.

What is Avaya Cloud Office?

Avaya Cloud Office is a cloud-based unified communications solution that combines voice, messaging, video conferencing, and collaboration tools into a single platform. It is designed to streamline communication and enhance productivity for businesses of all sizes. With Avaya Cloud Office, provided by Fixtel, you can access all your communication tools from anywhere, on any device, making remote work and collaboration effortless.

The Power of Cloud Communications Platforms

In today’s fast-paced business environment, effective communication is crucial for success. Cloud communications platforms like Avaya Cloud Office provide businesses with the tools they need to connect and collaborate seamlessly. Whether your team is in the office or working remotely, Avaya Cloud Office, backed by Fixtel’s support, offers a versatile and unified solution that simplifies communication and improves operational efficiency.

Benefits of Cloud Communications Platforms

Versatility

Avaya Cloud Office is more than just a phone system. It offers a comprehensive suite of communication tools, including voice calls, messaging, video conferencing, and collaboration features. This versatility enables employees to communicate effectively, regardless of their location or device.

Cost Savings

By adopting a cloud communications platform through Fixtel, businesses can eliminate the need for costly hardware and maintenance associated with traditional phone systems. Avaya Cloud Office, provided by Fixtel, offers flexible pricing plans, allowing businesses to scale their communication needs and only pay for what they use.

Improved Collaboration

Avaya Cloud Office, supported by Fixtel, brings together all communication channels into one unified platform. This integration enables seamless collaboration among team members, whether they are working on a project, sharing documents, or participating in video conferences. With Avaya Cloud Office from Fixtel, collaboration becomes effortless and efficient.

Scalability

As your business grows, so do your communication needs. Avaya Cloud Office, installed and maintained by Fixtel, is designed to scale with your business, allowing you to add or remove users and features as required. Whether you have a small team or a large organisation, Avaya Cloud Office can accommodate your communication requirements, with the support and expertise of Fixtel.

Key Features of Avaya Cloud Office

Voice and Video Calling

Avaya Cloud Office provides high-definition voice and video calling capabilities, ensuring crystal-clear communication. Whether you’re in the office, on the go, or working from home, Avaya Cloud Office allows you to make and receive calls with ease, supported by Fixtel’s reliable service.

Messaging

Messaging is an essential component of modern communication. Avaya Cloud Office includes a robust messaging feature that allows employees to connect and collaborate from anywhere in the world. With team messaging, internal 1:1 messages, and group chats, your team can stay connected and productive, with Fixtel ensuring seamless operation.

Video Conferencing

Virtual meetings have become the norm in today’s business landscape. Avaya Cloud Office offers seamless video conferencing capabilities, allowing you to host and attend online meetings from any device. Share presentations, collaborate in real-time, and connect with team members effortlessly.

Analytics

Understanding your communication metrics is crucial for optimising your business processes. Avaya Cloud Office provides comprehensive analytics that gives insights into call duration, customer wait times, and other essential data. By leveraging these analytics, you can identify areas for improvement and enhance customer experiences, with Fixtel’s expert guidance.

App Integration

Many businesses rely on multiple applications for various communication needs. Avaya Cloud Office integrates with over 200 business applications, allowing you to streamline your workflows and bring all your tools under one centralised solution. From video conferencing to task management, Avaya Cloud Office has you covered, with the full support of Fixtel.

How Avaya Cloud Office Can Help Your Business

If you’re ready to upgrade your office phone system and embrace the power of cloud communication, Avaya Cloud Office, offered by Fixtel, is here to help. With its versatile features, seamless integration, and user-friendly interface, Avaya Cloud Office empowers businesses to communicate and collaborate effectively, regardless of their location or device.

To learn more about how Avaya Cloud Office can transform your business communication, contact Fixtel’s representatives today. They will guide you through the transition process and provide you with a solution tailored to your specific needs.

Embrace the Future of Communication with Fixtel and Avaya Cloud Office

Upgrading your office phone system is a significant step towards enhancing your business communication and overall productivity. With Avaya Cloud Office, supported by Fixtel, you gain a partner committed to delivering top-tier communication solutions. Our goal is to ensure that your business benefits from the most advanced and efficient communication tools available today.

Simplified Avaya Cloud Office Pricing for Every Business Need

Finding the perfect communication solution for your business has never been easier! Avaya Cloud Office offers flexible packages tailored to meet your specific needs, whether you’re a small startup or a large enterprise. Let’s break down these options into an easy-to-digest format so you can choose what works best for you.

Choose Your Pricing Preference

Monthly Plans: Pay as you go, with the flexibility to adjust as your business evolves.

Annual Plans: Enjoy up to 8% savings with our annual subscription options.

Package Options

Essentials: Starting at AUD$22.99/user/month

  • Best for up to 49 users
  • Unlimited inbound, 250 regional outbound minutes/user
  • Team messaging and document sharing
  • 24/7 support

Standard (Most Popular): Starting at AUD$37.99/user/month

  • Suitable for any number of users
  • 1,000 regional outbound, unlimited inbound minutes/user
  • Video meetings with up to 100 participants
  • Internet fax, audio conferencing, and quality-of-service reports

Premium: Starting at AUD$45.99/user/month

  • Enhanced features for larger teams
  • 1,500 regional outbound, 2,500 inbound minutes/user
  • Video meetings up to 200 participants
  • Advanced call handling, real-time analytics

Ultimate: Starting at AUD$66.99/user/month

  • The complete package for extensive business needs
  • 2,000 regional outbound, 10,000 inbound minutes/user
  • Unlimited storage, device status reports and alerts

Easy Add-Ons for Customisation:

  • Additional Numbers: Local, toll-free, or vanity numbers from AUD$4.99/user/month.
  • International Options: Starting at AUD$5.99/user/month.
  • Avaya Cloud Office Rooms: AUD$59/room/month or $588 annually.
  • Unlimited Regional Calling: Just AUD$10/user/month for APAC regional calls.

Start Today with Fixtel’s Avaya Cloud Office

Don’t miss out on this opportunity to take your business communication to the next level. Contact Fixtel to start your journey with Avaya Cloud Office. Our team is ready to assist you in exploring the best options for your business needs.

Contact Us:

Call us at 1300-349-835

Visit our website 

Upgrade your office phone system today and experience the future of communication with Avaya Cloud Office, brought to you by Fixtel. Let us help you make the switch to a more connected and productive future.

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NBN Compatible Phones https://www.fixtel.com.au/nbn-compatible-phones/ https://www.fixtel.com.au/nbn-compatible-phones/#respond Fri, 07 Jul 2023 08:01:48 +0000 https://www.fixtel.com.au/?p=37364 Read More]]> At Fixtel, we believe that choosing a NBN Compatible Phone shouldn’t be a hard task. Nor should switching to an NBN provider in your area. With a seemingly unlimited amount of NBN service providers available we’ve made the task of finding an NBN phone system easy. Simply contact a specialist technician at Fixtel! Our technicians are highly skilled and trained in NBN an NBN telephones.

NBN TELEPHONES

The Australian National Broadband Network (NBN) is a national communications infrastructure upgrade that is gradually bringing high speed Internet connections to every household and business in the country. Comprising of a mix of cabled and wireless technologies, including satellite, this promises to future proof the entire country, ensuring that communications/ systems are fully integrated and available to everyone.

The concern that many businesses and even households have is whether their existing equipment, and often sizable investments, will remain compatible once they get connected to the NBN. This is especially the case for telephone systems that are still partially based on analogue technologies. How will these behave when connected to an entirely digital network? While this predominantly concerns business owners with office phone systems, it is also something that you have to keep in mind for your plain old fashioned home phones.

Avaya NBN ready phones

  • Avaya J179
  • Avaya 1616
  • Avaya 9608

See the full Avaya range on NBN Phones

Alcatel NBN ready phones

  • Alcatel 4028
  • Alcatel 4018
  • Alcatel 4008

See Fixtels full range of NBN ready Alcatel Phones

NBN ready Panasonic Phones

  • Panasonic KX-DT521
  • Panasonic KX-DT543
  • Panasonic KX-DT500 Series Digital Proprietary telephone
  • Panasonic KX-NT500 Series IP telephone

See Fixtels full range of NBN ready Panasonic Phones.

NBN COMPATIBILITY

There is a significant amount of confusion around compatibility of older equipment, including analogue systems, and integration with the NBN. Unfortunately, this has resulted in many people being wrongly advised to invest in brand new equipment. If your existing office system hooks up to an onsite PABX, then you already have a digital setup that will work perfectly fine. However, many service providers have limited experience with some of the older systems. As a result they don’t fully understand the configuration changes that need to happen and prefer to recommend that their clients invest in newer equipment.

At Fixtel, our dedicated team has decades worth of experience that you can take advantage of to make sure that you fully integrate your existing systems with the NBN. If you have been notified of a connection date then speak to one of our advisors today for more details.

NBN SERVICE PROVIDERS

We receive calls on a daily basis from new and existing clients about their concerns about NBN integration. In many cases businesses have been notified of a date they will be connected, and they are now worried that their phones will go dead. If you’re struggling to answer the following questions, then it’s time to talk to one of our advisors:

  • What phones are compatible with NBN?
  • Will your existing cordless DECT phones still work?
  • Do I really have to spend thousands on completely new hardware?

As one of Australia’s leading business phone service providers, Fixtel has the unique advantage of over 25 years’ worth of experience. We have integrated many of our clients with the NBN and can fully advise you on the entire process to ensure a smooth transition without any dreaded downtime.

Talk to a Fixtel advisor today

NBN TELEPHONES

Because the NBN is an entirely digital network, phones and business communications systems have to be configured with digital connections. If you imagine your old fashioned analogue dial phone, those will no longer be able to connect directly. There will be a grace period during which the old analogue and ISDN lines will still be available and serviced, however, it is best to at least switch to a digital connection to avoid problems in the future.

With our smart information on an NBN ready Phone System, you should now have the right tools to assist your purchase or lease of a new NBN Ready Phones.

You might like our: 

  • Panasonic Phones
  • AVAYA Phones 
  • Alcatel

Reach Us

Have more questions? Did we not cover something you still need assistance with. If so and you want to speak directly with a qualified NBN Phone Technician our team is on standby waiting to offer your business the support it needs. Give us a call on 1300 FIXTEL (1300 349 835)

If you have an existing NBN phone system, we would love to hear more about your experience. Got a tip or are we missing something from our page? Let us know

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Future Proof DAS with 5G https://www.fixtel.com.au/future-proof-das-with-5g/ https://www.fixtel.com.au/future-proof-das-with-5g/#respond Sat, 24 Jun 2023 03:35:41 +0000 https://www.fixtel.com.au/?p=2357 Read More]]> If you are looking at upgrading the current in-building coverage (IBC) then you may be looking at 5G capability or at least looking at future proofing. 5G brings faster speeds. Higher capacity and barter support for devices. Mid-band 5G is going to be best for most in-building coverage as it’s the most cost effective combo of coverage and capacity. 

5G DAS needs an off-air signal or small cell 5G signal source. This is where the right DAS type is important. Because some but not all existing DAS networks can support this. So if you are looking at upgrading then speak to our IBC specialist team for the right advice. 

In the 80’s the first cellular network was launched then the 90’s saw 2Gm the 00’s saw 3G and 2010 bought 4G. Then as the pattern has been 2020 saw 5G deployed. Cell towers are now being upgraded to support 5G and business telecommunication infrastructure is following.

upgraded to support 5G

5G DAS 

5G in-building coverage is distributed by DAS antennas, cell towers distribute the signals outdoors but penetrating indoors is the issue. It’s an issue for buildings with materials like concrete, metal and thick glass.  Add in high rise buildings with concrete levels also and the 5G towers cannot provide indoor cellular signals. That is why in-building coverage technology is used. And with 5G using attenuated  frequencies it makes the problem of penetrating buildings even more so. 

If you have ever received a call on the 25th floor of a commercial or residential building then most likely that building is using a DAS network. 

Mid Band 5G IBC

Mid-band 5G spans 1 GHz to 6 GHz, mid-band 5G is used to provide both coverage and capacity in urban and suburban areas. The main telco networks use midband 5G on their networks. Mid bang 5G is what is primarily used for in-building coverage because these sub-6 GHz frequencies have plenty of capacity and good penetration through building materials

Fixtel experts recommend mid-band 5G frequencies for in-building DAS deployments for the best combination of cost, coverage and performance.

What is Off-Air 5G Signal Source vs Small Cell 5G Signal Source

5G DAS uses two primary signal sources – off-air and small cell. 5G small cells can be referred to as gNodeBs and what is used most commonly for 5G DAS networks. This is basically a cell tower in a box so to speak. An internet connection or dedicated fibre to the node is used to connect back to the core network. 

An off-air signal uses a donor antenna on the roof of the building which receives a signal from the nearest cell tower. Why this is not the best solution for in-building coverage is because the signal distributed inside the building is dependent on the availability and quality of the outdoor 5G cell signal.

Future Proofing In-Building Coverage 

Is 6G coming soon? When will 4G be obsolete? Future proofing in-building coverage networks is vital. Think of 5G like a movie with sequels, it is unlikely it is going to jump straight to 5G. It will in fact evolve with updates or releases over the course of the decade. New spectrums which add capacity ang make 5G faster are the sequels on the way. 

Fixtel is always on top of the latest telecommunication developments and we can install a 5G mid-band supported DAS network.  

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We have improved cell phone coverage for over 2 million Australians https://www.fixtel.com.au/we-have-improved-cell-phone-coverage-for-over-2-million-australians/ https://www.fixtel.com.au/we-have-improved-cell-phone-coverage-for-over-2-million-australians/#respond Thu, 25 May 2023 08:13:03 +0000 https://www.fixtel.com.au/?p=35148 Read More]]> Fixtel have been business telecommunication experts since 1986. We have offices Australia wide – Melbourne, Sydney, Brisbane, Canberra, Adelaide, Perth, Darwin and Hobart.

Fixtel have been business telecommunication experts since 1986. We have offices Australia wide – Melbourne, Sydney, Brisbane, Canberra, Adelaide, Perth, Darwin and Hobart.

Our company is Australia owned and formed by industry leading experts in telecommunication services and solutions. The telecommunications industry has seen enormous leaps of technology since 1986, we lead the way in researching and finding the next technology advancements to provide businesses with the edge. 

We have improved cell phone coverage

5G DAS 

5G in-building coverage is distributed by DAS antennas, cell towers distribute the signals outdoors but penetrating indoors is the issue. It’s an issue for buildings with materials like concrete, metal and thick glass.  Add in high rise buildings with concrete levels also and the 5G towers cannot provide indoor cellular signals. That is why in-building coverage technology is used. And with 5G using attenuated  frequencies it makes the problem of penetrating buildings even more so. 

If you have ever received a call on the 25th floor of a commercial or residential building then most likely that building is using a DAS network. 

Mid Band 5G IBC

Mid-band 5G spans 1 GHz to 6 GHz, mid-band 5G is used to provide both coverage and capacity in urban and suburban areas. The main telco networks use midband 5G on their networks. Mid bang 5G is what is primarily used for in-building coverage because these sub-6 GHz frequencies have plenty of capacity and good penetration through building materials

Fixtel experts recommend mid-band 5G frequencies for in-building DAS deployments for the best combination of cost, coverage and performance.

What is Off-Air 5G Signal Source vs Small Cell 5G Signal Source

5G DAS uses two primary signal sources – off-air and small cell. 5G small cells can be referred to as gNodeBs and what is used most commonly for 5G DAS networks. This is basically a cell tower in a box so to speak. An internet connection or dedicated fibre to the node is used to connect back to the core network. 

An off-air signal uses a donor antenna on the roof of the building which receives a signal from the nearest cell tower. Why this is not the best solution for in-building coverage is because the signal distributed inside the building is dependent on the availability and quality of the outdoor 5G cell signal.

Future Proofing In-Building Coverage 

Is 6G coming soon? When will 4G be obsolete? Future proofing in-building coverage networks is vital. Think of 5G like a movie with sequels, it is unlikely it is going to jump straight to 5G. It will in fact evolve with updates or releases over the course of the decade. New spectrums which add capacity ang make 5G faster are the sequels on the way. 

Fixtel is always on top of the latest telecommunication developments and we can install a 5G mid-band supported DAS network.  

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Your Guide To Mobile Boosters by Fixtel https://www.fixtel.com.au/mobile-boosters-how-do-they-work-and-what-do-they-cost/ https://www.fixtel.com.au/mobile-boosters-how-do-they-work-and-what-do-they-cost/#respond Tue, 04 Apr 2023 07:43:58 +0000 https://www.fixtel.com.au/?p=35837 Read More]]> Mobile phone signal strength is integral to any apartment development or office building development. In existing buildings, mobile phone reception is a tangible asset and will deter business tenants for office buildings and for apartment buildings it deters renters plus buyers. You can improve the mobile reception and strength with mobile booster technology. 

There are a lot of websites online selling mobile signal boosters and repeaters to try and amplify your signal however, most of those products will most likely be illegal to use within Australia.

So which one should you be using? While they do the same job, mobile phone boosters and mobile phone repeaters are a bit different in the way they amplify your signal.

Mobile Phone Booster

Mobile phone boosters are powered radio frequency amplifiers that need to be physically connected to the phone or mobile data device with a cable in order for it to function. It has 2 ports – one to connect to the mobile device and the other for the external antenna. There must be an existing signal for the device to amplify, otherwise, it will not work.

Some signal boosters are banned for sale or use in Australia. This is because of the inability of mobile signal boosters to adjust their transmission power. They can overload nearby base stations causing them to be ‘blinded’ and lower their own transmission power. This can disrupt services for other users in those areas and could possibly restrict their access to emergency call services. Fixtel has Australian Approved Telstra Mobile Signal Boosters.

Mobile Phone Repeaters

A repeater is a fixed radio communication device that is designed to wirelessly replicate a mobile signal. It improves the reliability of a mobile service in a poor signal area by grabbing the outdoor signal, boosting it up and then rebroadcasting it indoors. 

Mobile phone repeaters can be used in Australia but only if you have been granted authorisation from the carrier. The authorisation is usually granted only to suppliers of commercial-grade equipment which are usually for corporate use. It is commonly used by the carriers themselves as part of their ordinary network management.

There is only one legal mobile phone repeater that is available for consumer use and that is the Cel-Fi Smart Repeater. There is no other consumer repeater that has obtained carrier approval in Australia so if you are not using a Cel-Fi Smart Repeater then it is most likely not approved for use. 

Fixtel can supply Cel-Fi Smart Repeaters and have qualified technicians who are authorised to install the product. If you need any help with finding a solution for your poor mobile phone reception, give us a call on 1300 FIXTEL (349 835). 

TELSTRA SIGNAL BOOSTER

The Cel-Fi Go is a Telstra approved mobile signal booster that is proven to deliver results. By strategically placing the device and the antennae you can solve the problem of poor mobile connections once and for all. This is the only approved Telstra mobile signal booster available in Australia.

OPTUS SIGNAL BOOSTER

Optus signal booster for its network is now available. If you or your home or business uses the Optus network we can assist your mobile strength with an Optus mobile repeater.

VODAFONE SIGNAL BOOSTER

Vodafone has now released a  signal booster for its network. Our team at Fixtel works closely to monitor any new communication technology. As such we regularly contact Vodafone to monitor and keep informed of any developments for a Vodafone mobile signal booster. Contact us about Vodafone signal repeaters now

 How Much Does it Cost to Install?

Our site engineers come to your business and conduct a site audit to determine the best installation of the mobile booster/s. An example of simple Installation and supply for one unit starts at $3,000. Average install with 2 external antennas, 4 internal units working with two carriers installed and using 200 meters of cable with maintenance is around $12,000.

These are two examples – one simple install and one more complicated. So the price could be anywhere from $3,000 to $12,000 depending on what is needed. And for larger jobs, the price could be more, with a site inspection and quote we can give exact costs upfront.

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Mobotix https://www.fixtel.com.au/mobotix-2/ https://www.fixtel.com.au/mobotix-2/#respond Sat, 25 Feb 2023 10:06:56 +0000 https://www.fixtel.com.au/?p=35187 Read More]]> With professional analysis and thermal imaging technology, with individually activatable apps and specially developed on-top solutions from the worldwide MOBOTIX partner community, the M73 cameras of the innovative MOBOTIX 7 generation are the beginning of a completely new performance and product class. And that’s not all: this MOBOTIX camera will retain its added value for years to come. The hardware and software of the MOBOTIX video systems can be adapted and upgraded at any time for numerous other industry-specific tasks. Always combined with maximum cyber security. Made in Germany.

Mobotix
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