To make work from home a success you need to ensure that your employees have the following;Good Working Environment - The remote worker needs sufficient internet access to connect to corporate resources. You may need to provide connectivity for work use (Mifi, hotspot, etc.). For customer-facing workers and contact centre agents, ensure sufficient voice quality can be delivered to the employee given their connectivity. This could include the use of voice-over-IP, cellular, or home-based telephone services.
Your business fixed voice and data services are a critical business asset. But what would you do if these systems failed? Would you have been able to cope with the Telstra service outage faced by thousands of businesses across the state?
Avaya has announced a new and improved business communications platform promising true unified communications. Avaya Equinox is a streamlined, mobile-focused communications system, focusing on the employee and business industry.
In recent lab trials, NBNCo have confirmed success in delivering a ground breaking new copper acceleration technology, known as XG.FAST. NBNCo have stated that they achieved a peak aggregate speed of 8Gbps over 30 metres of twisted-pair copper, which is around 900 times faster than average broadband speeds.