Telstra stated that all of its mobile services were restored soon after a fire at its Chatswood exchange in Sydney, but the impact of chaos had already been felt across the country. Customers were unable to make voice calls, send text messages and even some text messages were randomly being delivered to strangers. Jetstar confirmed multiple flight delays across the country due to the network outage, which caused difficulties with the airline's check-in systems.
Telstra went on to state in regards to their network "You can never guarantee these things, it's a large complex network. Physical assets are susceptible, they do get damaged." So what’s your backup plan? Do you have access to more than one communication provide in your office? What about backup modems or routers if your systems fail? Speak to Fixtel today about your telecommunications failover plan and let us perform a risk assessment for your telecommunications systems and assist you with ensuring you have the right action plans in place when faced with service disruptions.
Do you need to upgrade your telephone systems? Maybe you need some new handsets or headsets? Or are looking for cabling solutions to meet your expanding phone and data network needs?
Fixtel is a leading Australian owned and operated telecommunications company, formed by leading industry experts to provide quality telecommunications services and solutions. We have more than 25 years of experience in installation, maintenance and support for phone systems, IT networks and all other related services.
Fixtel can provide and install complete telephone systems from all the major brands including Avaya, Aristel, Alcatel, Panasonic and Samsung. Whether your company has a need for a standard basic phone system or the latest in VoIP telephony solutions, Fixtel can provide installation services, maintenance and support customised to suit your specific needs.
From consultation for your telephone system needs to product selection, installation and training, Fixtel can guide you through the complete process and offer full after sales support. For further information on Fixtel visit our website at https://www.fixtel.com.au or call us on 1300 34 98 35 to speak to one of our Fixtel Customer Solutions advisers today.
Managing Director, Fixtel Pty Ltd.
Your business telecommunication experts
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