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The Avaya 1616 IP provides rich functions and features suitable for everyday users and call centres. A cost effective price point in comparison to other brands with similar features.


A great option for a busy reception and call centre, the Avaya 1616 IP handset is a cost effective model with VoIP smart functions. An intelligent context sensitive display gives options for users when on a call. And the flashing status of 16 keys makes it easy for real time monitoring. Its a user friendly, traditional looking designed handset making it great for new IP environments.

Table of Contents


  • 16 programmable keys with dual green/red status flashing LEDs
  • One touch buttons for transfer, conference, end call, mute etc
  • One touch access and large screen display
  • 32 button console option to show other users status
  • Total of 48 feature keys
  • Hands free calling
  • Crystal clear speakerphone
  • Headset jack for wired and wireless headsets
  • 4 line, 24 character display with white backlighting
  • Large screen with digital display

The Avaya 1616 VoIP handset can be used with the Avaya IP Office 500 V2 phone system. This model is a higher function model than its other 1600 series handsets. Generally businesses select this model for reception and users that need monitoring functions like Managers. This is because of the dual green/red flashing status LED lights next to the programmable keys. Other users statuses can be monitored in real time and show if on a call or free. Then its a simple one touch transfer.

Compatible with the One-X screen platform to turn into a softphone and perform all functions at the click of a mouse.

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