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Busi­ness Tele­phone Sys­tem
VoIP Instal­la­tion & Maintenance

No. 1 Aus­tralia Wide Sales & Ser­vices

FIX­TEL offers an enhanced set of Phone Sys­tems and
Com­mu­ni­ca­tions equip­ment aside from Voice
and Data Net­work Solu­tions.

Tele­phone Sys­tem Instal­la­tion

FIX­TEL offers an enhanced set of Phone Sys­tems and Com­mu­ni­ca­tions equip­ment aside from Voice and Data Net­work Solu­tions. Whether there is a need for a basic phone sys­tem or the lat­est in VoIP Tele­phony Solu­tions, Fix­Tel will help in nav­i­gat­ing through its entire process, like from the con­sul­ta­tive design and selec­tion up to train­ing and instal­la­tion through a con­tin­u­ous sup­port. One local call will be con­nected to all the resources needed such as Cus­tomer Care, Repair and Billing Sup­port team, to attend and assist to the cus­tomers’ requests or queries.

Ascer­tain com­pat­i­bil­ity of the equip­ment and net­work ser­vices

Not all phone sys­tems are cre­ated equal. Upgard­ing a phone sys­tem may or may not be nec­es­sary, depend­ing on its kind, to sup­port the net­work ser­vice require­ments or vice versa. Fix­Tel ensures clients com­pre­hend with the options and work to look and decide after its reli­a­bil­ity and cost effec­tiv­ity.

Min­i­mize the con­flict of tran­si­tion on busi­ness

Fix­Tel will orga­nize every sec­tion of the instal­la­tion process accom­pa­nied by site vis­its when needed for an unlined tran­si­tion to Fix­Tel.

Fix­Tel offers pri­or­ity queue for clients’ ser­vice requests, vouched emer­gency response times, absolute end-​user and system’s train­ing, rebates /​dis­counts on future pur­chases and the likes.

Busi­ness Tele­phone Sys­tems Solu­tions 

Fix­Tel com­mu­ni­ca­tion solu­tions can be more than just a route call. Listed below are just some of the cus­tomized and designed solu­tions that will help the small or large busi­ness enti­ties:

FixtelEmpow­er­ment of Remote Work­ers

Pro­vide con­nec­tiv­ity to employ­ees work­ing in and out of their home by using the Voice over IP (VoIP) and tra­di­tional tele­phony solu­tions.

FixtelFacil­i­tate Uni­fied Mes­sag­ing

Receiv­ing and retriev­ing voice mes­sages and faxes from email box or PDA.

FixtelCon­fer­enc­ing made sim­ple

Com­bin­ing audio and web con­fer­enc­ing to make meet­ings more effi­cient, effec­tive and pro­duc­tive. Lessen and min­i­mize travel and time allowances.

FixtelRecord­ing ver­bal agree­ments

Auto­mat­i­cally or on-​demand record call con­ver­sa­tions for easy lookup and ver­i­fi­ca­tion pur­poses.

FixtelEnhance Cus­tomer Ser­vice

Direct­ing calls, email, faxes, and chats to the right per­son instantly uti­liz­ing the advanced rout­ing techniques/​strategies.

PABX Tele­phone Sys­tems & Main­te­nance

Pri­vate Auto­matic Branch Exchange or PABX phone sys­tems are an essen­tial part of any busi­ness orga­ni­za­tion. These sys­tems are func­tional and avail­able from very small con­fig­u­ra­tions like 2-​phone lines and 4 – 6 exten­sions to huge sys­tems han­dling hun­dreds of tele­phone lines and exten­sions. PABC phone sys­tems are avail­able in 3 mod­els, Stan­dard, VOIP and Hybrid. More­over, these sys­tems have dif­fer­ent built-​in and optional fea­tures such as voice mail, auto-​attendant, num­ber group­ing, con­fer­ence call­ing, call hold­ing and trans­fer­ring, call for­ward­ing, mail­box and mes­sag­ing, and more. It is a must to ver­ify that all the fea­tures required by the busi­ness needs are uni­fied and merged in the phone sys­tem, and also ensure that the sys­tem is totally scal­able or flex­i­ble to meet the future busi­ness growth and needs.

All line cords, inter­nal com­po­nents, curly cords, exter­nal devices and acces­sories are soundly and well tested, and will be replaced prop­erly if still in the waranty period. Strict qual­ity con­trol stan­dards are to be applied totally to ensure that no faulty sys­tem passes into the clients’ hands. In addi­tion, Refur­bished Phone Sys­tems are also offered in a wide range and vari­eties of con­fig­u­ra­tions, hav­ing the assur­ance that the units bear the company’s approved stamp.

PABX Instal­la­tions and Main­te­nance

Except for some small pri­vate board exchange (PBX) phone sys­tems, all other PABX phone sys­tems will require instal­la­tion by qual­i­fied and com­pe­tent technicians/​engineers of the man­u­fac­turer or dealer. These sys­tems also need con­tin­u­ous main­te­nance and imme­di­ate ser­vice to avoid exten­sive down­time that can affect the busi­ness oper­a­tions. There­fore, check­ing the sta­tus or back­ground of the sup­plier whether he has a proven expe­ri­ence with the par­tic­u­lar PABX phone sys­tems of the man­u­fac­tur­ers is a must thing to do. Other aspects that should also be taken into con­sid­er­a­tion are the cost of instal­la­tion, free war­ranty period and future main­te­nance costs with the sup­plier, aside from ascer­tain­ing the sys­tem con­fig­u­ra­tion and its price.

PABX Phone Sys­tem wiring

As a whole, tele­phone sys­tem wiring is done with twisted pairs of cop­per wires, and in a 2-​pair wire, a set of red and green wires and another set of yel­low and black wires will be found. Every set can have one tele­phone line, and in case of more phone lines, it is required to have a higher pair of wires. Phone wires mostly occur in 2 gauges, 22 and 24, wherein the lat­ter is the nor­mal stan­dard for the phone indus­try. On the con­trary, RJ-​11 and RJ-​14 mod­u­lar plugs that can han­dle one and two phone lines are being used in the phone sys­tems.

www​.fix​tel​.com​.au have been deal­ing with the PABX phone sys­tem instal­la­tion of all lead­ing phone sys­tem man­u­fac­tur­ers for more than 35 years and always aim to ensure that the instal­la­tions will be done with the high­est qual­ity mate­ri­als to pro­vide a con­tin­u­ous, func­tional oper­a­tion with the least pos­si­ble fail­ure instances.
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