In high-density work environments, contact centres, and bustling corporate offices, having the right audio equipment is the key to maintaining productivity and professionalism. Discover the exceptional sound quality, robust durability, and unmatched comfort of the Sennheiser Century SC 660 (now part of the EPOS IMPACT line). Designed specifically for professionals and true audiophiles, this premium wired USB headset caters to the intense demands of modern business communication.
Whether you are managing daily customer inquiries, participating in marathon video conferences as a remote worker, or utilizing advanced Cloud Telephony and VoIP technologies, the Sennheiser SC 660 ensures every interaction is crystal clear, reliable, and completely free from distracting background noise.
Unrivalled Durability and Premium Design
One of the most critical aspects of outfitting a busy call centre or office is investing in hardware that lasts. The Sennheiser Century SC 660 excels in this regard. It is crafted with high-end, premium materials designed to withstand the rigorous wear and tear of continuous, 24/7 professional use.
- Brushed Aluminium and Stainless Steel: The headset features sleek brushed aluminium parts and stainless steel hinges, providing an incredibly robust frame that survives accidental drops, cable tugs, and rough handling.
- Kevlar-Reinforced Cables: To prevent the most common headset failure—cable fraying—the SC 660 utilizes Kevlar-reinforced cables that offer extreme durability and longevity, significantly reducing replacement costs for businesses.
- Binaural (Dual-Sided) Focus: By covering both ears, the SC 660 provides maximum acoustic isolation, allowing users to fully immerse themselves in their calls without being distracted by office chatter.
Exceptional Sennheiser Voice Clarity
Audio quality directly impacts customer satisfaction and agent efficiency. The Sennheiser SC 660 delivers a superior, natural listening experience that minimizes the need to ask callers to repeat themselves.
The headset features Wideband Audio technology, which captures the full spectrum of the human voice, making digital conversations sound as rich and clear as face-to-face interactions. However, the real star of the show is the Ultra Noise-Cancelling Microphone. This specialized mic actively targets and filters out ambient background noise—such as loud colleagues, typing, and HVAC hums—ensuring that your clients hear only your voice in perfect clarity.
All-Day Wearing Comfort for Heavy Users
For call centre operatives and remote workers who wear a headset for 8 to 10 hours a day, comfort is not a luxury; it is a necessity. The ergonomic design of the Century SC 660 ensures that users remain comfortable and focused throughout their entire shift.
- Large Leatherette Ear Pads: The plush, ultra-soft leatherette ear pads rest gently against the ears, reducing heat build-up and physical pressure.
- Adjustable Fit: The unibody headband features an extendable, numbered fit system, allowing every user to lock in their perfect size for maximum stability.
- Lightweight Engineering: Despite its metal construction, the headset remains remarkably lightweight, preventing neck strain and tension headaches associated with heavier models.
Seamless UC Integration and Inline Call Control
The Sennheiser Century SC 660 is a plug-and-play USB device optimized for modern Unified Communications (UC) environments. It is officially certified for Skype for Business (SFB) and integrates flawlessly with platforms like Microsoft Teams, Zoom, Cisco Webex, and Avaya Equinox.
To further enhance usability, the headset features an intuitive, ergonomic Inline Call Control Unit attached directly to the cable. With simple tactile buttons, users can easily answer or end calls, adjust the speaker volume up or down, and instantly mute the microphone. This eliminates the need to fumble with a mouse and software windows during a critical client interaction.
Hearing Protection with ActiveGard™ Technology
Protecting your staff from occupational hazards is paramount. Telephone networks and digital lines can occasionally produce sudden, hazardous bursts of sound known as acoustic shocks. The SC 660 is equipped with Sennheiser’s patented ActiveGard™ technology, which acts as an invisible acoustic shield. It instantly detects and compresses dangerous audio spikes before they reach the user’s ear, ensuring safe listening levels across the entire workday.
Expert Telecommunications Solutions by Fixtel
A premium headset like the Sennheiser SC 660 requires a robust IT backend to function at its peak. As one of Australia’s leading technology partners, Fixtel provides comprehensive, end-to-end solutions for businesses of all sizes.
Whether you need to supply hundreds of headsets for a new call centre, upgrade your entire infrastructure with modern Small Business Phone Systems, or require reliable Managed IT Services to keep your remote workers connected, Fixtel is your trusted provider. From seamless Telephone System Installation to deploying high-speed Business Broadband, we ensure your business communications are flawless.
Equip your team with the best in audio technology today!
Contact Fixtel for competitive bulk pricing, tailored advice, and quotes on the Sennheiser Century SC 660 Wired USB Headset. Call our expert team on 1300 349 835 or request a quote online to discuss your exact business requirements.
Frequently Asked Questions (FAQs)
1. Does the Sennheiser SC 660 require software installation or batteries?
No, the SC 660 is a wired USB plug-and-play headset. It does not require batteries to charge, and it works instantly when plugged into any standard PC or Mac without the need to download complex drivers.
2. Is this headset suitable for extremely loud office environments?
Yes, the SC 660 is explicitly designed for loud environments. Its binaural (dual-ear) design passively blocks out surrounding noise, while its ultra noise-cancelling microphone ensures that the person on the other end of the line only hears your voice.
3. Will the inline controls work with my specific VoIP software?
The inline call control unit (answer/end, volume, mute) is optimized for major Unified Communications platforms, including Skype for Business, Microsoft Teams, Cisco, and standard softphones used in modern VoIP systems.
4. What is the difference between a wired USB headset and a DECT wireless headset?
Wired USB headsets like the SC 660 offer absolute reliability, zero battery management, and instant plug-and-play connectivity to computers. DECT wireless headsets (like the Plantronics CS530) allow you to walk away from your desk but require charging and a base station.
5. Can Fixtel supply these headsets for my entire call centre?
Absolutely. Fixtel specializes in supplying, installing, and maintaining hardware for corporate offices and large call centres across Australia. We offer competitive pricing for bulk orders and complete IT integration support.