Reviews

What Our Customers Say About Us

Here's what customers have to say on our telephone system services

Rated 5 of 5 based on 13 reviews.

" On behalf of our office in Mulgrave, I wish to thank you for the professional manner in which your staff performed in a very difficult environment within a short time frame. All works and requests were carried out to the satisfaction of staff. I have no problem referring this group to any prospective client with the full knowledge of their service and pricing."

" I would like to take this opportunity to say ‘thank you’ for the excellent service which has been provided to us over the years. Your staff have always been very professional, friendly and co- operative and we look forward to doing business with your company in the near future."

" Just a note of appreciation for the recent data cable installation work carried out on our premises in West Melbourne. From the time of quoting and liaison right through to the final installation of the data points we have been more than impressed by the ease and professionalism shown by your team."

" Thank you to the staff at Fixtel for the installation and continuous support given over the following months. It was refreshing that Fixtel found no task too difficult to perform. We have no hesitations in recommending your system and staff to any prospective company."

" Fixtel helped us relocate our Avaya telephone system to our new premises. Having their staff available for advice, both prior to and during the move, certainly made a difficult job easier. Highly recommended."

" I would like to thank Fixtel for their excellent service and workmanship during the relocation to our Ormond office. The expertise and the commitment to customer satisfaction demonstrated by their technicians was worth a great deal for us given our need for a totally seamless move."

" Fixtel handled our recent telecommunications and data cabling project smoothly and efficiently. I was very appreciative of the prompt and personal attention provided in the initial stages of the project. The flexibility and preparedness of the technicians on site to fit in with business arrangements played a significant role in the effective implementation and completion of the project."

" We have received first class service from Fixtel, that being; from the discussions to determine the best system to suit our needs; to the supply; installation and programming of our telephone system. We would have no hesitation in recommending Fixtel to any company looking for fast, friendly and above all, professional installation of a telephone system to suit their needs."

" Fixtel responded very quickly when we urgently needed to upgrade our telephone system. The task time was very short and Fixtel undertook this responsibility with efficiency and ease. The installation of this system has already proven to our customers that communication has become more effective."

" The support and co-operation that the team at Fixtel gave us during the recent installation of our phone system has been excellent. Their technician helped me understand exactly how to use our new system and how we can use it to suit everyone’s needs. As for the installation itself, it couldn’t have been more efficient. Would definitely recommend to others."

" Fixtel installed the cabling for our telephone system at very short notice. We are delighted with the overall quality of your work, and we are very pleased how you ensured that the ducts etc blended aesthetically with our interior design. All terminals and printers ‘fired up’ with the first try and we have not had any trouble at all with any of the lines to date. You can’t ask for any more than that."

" We are very pleased with the installation and implementation of our new Samsung telephone system. The direct call capability, voice mail, phone diversion and external access have made sure that our clients are more than adequately catered for when staff are in meetings etc. We believe we are offering the best service available to our clientele and we would have no hesitation in recommending Fixtel to anyone."

" It was a big decision for us to spend this sum of money on a phone system, however we believe the technological edge it has given us, as well as the labour savings it has enabled us to implement has meant the system has paid for itself in a relatively short period of time.

The level of service from Fixtel at the time of the changeover was excellent. The attention to detail and patience in answering our many questions was of great reassurance to us, and any questions or problems that have come up since then have always been handled promptly and professionally. The changeover went amazingly smoothly, and I would have no hesitation in recommending Fixtel’s services to any prospective episodes."

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